🔒 Personal Information Protection

333bed Privacy Policy

Protecting your personal information is our top priority. This policy describes in detail how your information is collected, used, and stored at 333bed.

Introduction and Scope


Last Updated: January 2026

333bed (referred to hereinafter as "we", "us", or "the platform") is an online casino and betting platform that provides services to users in Bangladesh. This privacy policy explains how we collect, process, store, and protect the personal information of users of our platform.

By using the 333bed website or services, you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.

This privacy policy applies to all 333bed services, websites, and applications. We may update our privacy policy at any time, so please review this page regularly.

What Information We Collect


Personal Identity Information

During account registration and verification, we collect the following information:

  • Full name (first and last name)
  • Date of birth (for age verification — minimum 21 years)
  • Email address
  • Mobile number
  • Bank or mobile banking account details (bKash, Nagad, Rocket, Upay)
  • Government-issued identity document details (for KYC verification)

User Activity Information

While you are active on our platform, we may automatically collect the following information:

  • IP address and device information
  • Browser type and version
  • Game play history and transaction records
  • Login and logout times
  • Time spent on our site and information about pages visited
  • Information collected through cookies and similar tracking technologies

Financial Information

To ensure secure transactions, we store your payment method details. This includes your bKash, Nagad, Rocket, or Upay account information. However, we never store full card numbers or PINs — all sensitive financial information is stored in encrypted form.

How We Use Information


For Providing Services

The information we collect is used primarily for the following purposes:

  • Creating and managing accounts
  • Verifying login and security
  • Processing deposit and withdrawal transactions
  • Providing bonuses and promotional offers
  • Managing our VIP program
  • Providing customer support

For Security and Compliance

333bed is committed to maintaining a safe and responsible environment. For this purpose we use user information to:

  • Detect and prevent fraudulent activity
  • Comply with anti-money laundering (AML) policies
  • Verify age (to prevent users under 21 from creating accounts)
  • Ensure responsible gaming
  • Meet applicable legal obligations

For Improvement and Personalization

By analyzing your usage patterns, we improve the quality of our platform and present games and offers that are more relevant to your preferences. This analysis is used entirely for internal purposes.

Sharing Information with Third Parties


Who We Share Information With

333bed never sells, rents, or commercially exchanges your personal information with third parties. However, limited information may be shared in the following circumstances:

  • Payment processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions.
  • Game providers: Technical gameplay-related information may be shared with game developers such as Pragmatic Play, Evolution Gaming, and Spribe.
  • Legal authorities: Information may be provided to the relevant authorities in accordance with legal obligations or court orders.
  • Identity verification services: Trusted third parties may be engaged for KYC and identity verification purposes.
The security standards of any third party are verified before information is shared with them. The same protection standards as our privacy policy apply to them as well.

Cookies and Tracking Technologies


What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. 333bed uses cookies for the following purposes:

  • To remember your login state
  • To save your language and preferences
  • To analyze platform performance
  • To verify security for fraud prevention

Managing Cookies

You can accept or reject cookies from your browser settings. Please note, however, that disabling certain cookies may cause some platform features to not work properly. Essential cookies (such as login session cookies) are necessary for the secure operation of 333bed.

Data Security Measures


Technical Safeguards

333bed uses industry-standard security technology to protect your information. Our security measures include:

  • SSL/TLS encryption — all data transfers are encrypted
  • Two-factor authentication (2FA) support
  • Regular security audits and vulnerability testing
  • Advanced encryption methods for sensitive information
  • Firewall protection to prevent unauthorized access

Administrative Controls

Only authorized personnel may access users' personal information and they operate under strict policies. All staff are bound by confidentiality agreements and receive regular security training.

Despite every effort to protect data, complete security on the internet cannot be guaranteed. If you notice any suspicious activity, please notify our support team immediately.

Data Retention Period


How Long Information Is Kept

333bed retains your personal information for as long as:

  • Your account remains active
  • The information is necessary for providing our services
  • Retaining the information is required to meet legal obligations

Even after an account is closed, information may be retained for a specified period for legal, regulatory, and fraud prevention purposes. This period is generally 5 to 7 years.

Your Rights


Right to Access Information

You may request a copy of the information we hold about you at any time. We will provide that information to you within a reasonable time.

Right to Correct Information

If there is any inaccuracy or incompleteness in your personal information, you may request a correction. We will make the necessary changes as soon as possible.

Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

Right to Object to Processing

You may object to marketing communications or certain types of processing. We will take the necessary steps based on your request.

Protection of Minors


Policy for Those Under 21

333bed provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors. If we become aware that a minor has provided us with information, we will immediately delete that information and close the associated account.

If parents or legal guardians believe their child has registered on our platform, please contact our support team.

For those aged 21 and above only. To learn more about responsible gaming, visit our Responsible Gaming page.

Policy Changes and Updates


Notification of Changes

333bed may update this privacy policy periodically. When significant changes are made to the policy, we will notify you in the following ways:

  • Through a notice published on the website
  • Via a message to your registered email (where applicable)
  • By updating the "Last Updated" date at the top of this page

Continued use of the platform after the updated policy is published will be taken to mean you have agreed to the new policy. We therefore recommend reviewing this page regularly.

Contact Us


For any privacy-related questions

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is available to provide support in Bengali 24/7.

Live Chat Support

24/7 support available in Bengali

Email Support

[email protected]